Terms and Conditions

By accessing and using this web site you agree to be bound by the Terms and Conditions as set out below. If you do not wish to be bound by these Terms and Conditions you should not access or use this web site in any way.

“the Company” shall mean all or any of the Group Companies listed below:
1. Sinwa (Singapore) Pte Ltd, registered at 28 Joo Koon Circle, Singapore 629057
2. Sinwa Australia Pty Ltd, registered at 39 Jessie Lee Street, Henderson, Australia 6166
3. Sinwa Thailand Ltd, registered at 68 Moo 6, Amphoe Singhanakhon, Songkla Thailand 60280
4. Spy Asia Group Co Ltd, registered at 62 Moo 6, Amphur Banglamung, Chonburi, Thailand 20150
5. Francois Marine Services (Singapore) Pte Ltd, registered at 28 Joo Koon Circle, Singapore 629057
6. Seafirst Marine Services Pte Ltd, registered at 28 Joo Koon Circle, Singapore 629057
"Agreement" means the terms and conditions referred to below, in respect of which you agree to be bound in the event that you access or use the Web site (as defined below).
"Disclosed Information" means any and all material disclosed by any Other User.
"Information" means any and all material contained in the Web site (as defined below) which is delivered by or on behalf of (The Website Operator) or any associates thereof.
"Other User" means any person other than the User who has been granted a username and password by (The Website Operator) and has access to the Web site.
"Personal Information" means personal and employment details of the User.
"User" means you, the Web site User.


1. Ownership of the Website
The Information contained on this Website is owned by, licensed or authorised to "the Company", its assignees, licensees or sub-licensees thereof and the copyright in the text, artwork, graphics and images on the website is owned by "the Company" or its licensors or its content or technology providers except where otherwise specified.
2. User Agreement
Users and visitors of this website agree to the following:
a. that he/she understands, acknowledges and accepts the exclusion of liability and disclaimer provisions contained hereafter;
b. that subject to Clause 3(f) he/she will only view the Information and the Personal Information for his/her own private purpose and he/she will not publish, reproduce, store or retransmit any of the Information contained in this website at any time;
c. that he/she shall not use the Information for any unlawful purpose or in any unlawful manner or for any purpose or in any manner not unauthorised by this Agreement;
d. that he/she shall not use or interfere with this website, the Personal Information or the Information other than in accordance with this Agreement and without limitation in such a way so that all or part of the Web Site or the Information is or could be interrupted, reproduced, stored, retransmitted, published, damaged, rendered less efficient, corrupted or in any way impaired;
e. that he/she shall not use this website or the Information in any manner which may constitute an infringement of any third party rights (including but not limited to rights of copyright, trademark or confidentiality);
f. that he/she shall not use this website to retransmit any material for the purposes of publicity, promotion and/or advertising without the prior written consent of "the Company";
g. that he/she shall not run any tools on this website that systematically retrieve web pages for offline or online viewing; whether it be for personal, commercial, experimental, educational or any other use (please also refer to Clauses 3b to 3f);
h. that in the event that he/she has any right, claim or action against any other user or third party arising out unauthorised access to the Personal Information or any other use of this website, he/she shall pursue such right, claim or action independently of and without recourse to "the Company";
i. that all intellectual property rights (including without limitation copyright, trademarks and all other rights) whatsoever in the Information and this website shall remain vested in "the Company" at all times;
j. that he/she acknowledges that "the Company" has no obligation to provide this website or any Information or to ensure that the User is able to use, provide and/or access the Information, the Personal Information and this website;
k. that he/she will indemnify and keep indemnified "the Company" against all claims, liabilities, damages, costs and expenses including legal fees arising out of any misuse of the Information, the Personal Information, this website or breach of the User's obligations under his agreement;
l. that the username and password which are allocated to the User are personal to the User and the User agrees not to disclose the same to any other user or third party;
m. that he/she will not make use of any other user's username or password to access this website
3. Exclusion of Liability/Disclaimer
3.1 "the Company" makes no warranty or representation whatsoever about;
a. the reliability or technical efficiency of this website;
b. the security measures (if any) contained in this website and in particular the protection afforded to any Information, Personal Information or other information and data; for further information on security measures, please read our Privacy Policy.
3.2 "the Company" excludes all liability (to the extent permitted by law) in respect of;
a. any advertisements or other web sites which can be accessed via this website;
b. any information provided by third parties which can be accessed via this website or which are contained in the Information;
c. any damage to the User, the User's computer hardware, software or other material or equipment resulting from the user accessing or using this website, the Information or the Disclosed Information;
3.3 Whilst "the Company" uses all reasonable endeavours to exclude viruses from this website it cannot ensure such exclusion and it accepts no liability for viruses and the User is therefore recommended to take all appropriate preventative measures and ensure all appropriate safeguards are in place before downloading information from this website. Similarly, the User undertakes to take all appropriate protective measures and to ensure all appropriate safeguards are employed to prevent the introduction of viruses by the User to this website.
4. Privacy
Users are requested to read our Privacy Policy.
5. Amendments to Terms and Conditions
"the Company" reserves the right to vary these Terms and Conditions from time to time. The User's continued use or access of this website after such variation shall be deemed to confirm the User's acceptance of any such variation. It is the User's responsibility to check these Terms and Conditions regularly to determine whether any such variation has been made. If the User does not wish to be bound by any varied Terms and Conditions it should cease using and accessing this website immediately.
6. Severability
If any provision of this Agreement shall be prohibited by or adjudged by a Court to be unlawful, void or unenforceable such provision shall to the extent required be severed from this Agreement and rendered unenforceable as far as possible without modifying the remaining provisions of this Agreement and shall not in any way affect the validity or enforcement of this Agreement.
7. No Waiver
No failure or delay on the part of any of the parties to this Agreement relating to the exercise of any right, power, privilege or remedy provided under this Agreement shall operate as a waiver of such right, power, privilege or remedy or as a waiver of any preceding or succeeding breach by the other party to this Agreement.
8. Entire Agreement
This Agreement comprises the full and complete understanding between the parties and supersedes all prior arrangements and undertakings whether written or oral appertaining to the subject matter of this Agreement.
9. Jusrisdiction
This Agreement shall be governed by and construed in accordance with Singapore Law the courts of which shall have non-exclusive jurisdiction.

Privacy Policy

1. Background
a. During your relationship and communication with “the Company” you may share personal information with us and we want to make sure your experience is as safe and useful as possible. Here you can find out what data we collect from you, how we use it, conditions where we may disclose this data to others and how we keep it secure.
b. All references in these policies to “we”, “our” and “us” shall be understood to mean “the Company” and/or its authorized representatives. We take the issue of security and data protection very seriously and strictly adheres to guidelines published in the UK Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679, which is applicable from 25 May 2018. We are the data controller of any personal data that you provide us in accordance with this policy.
c. Any questions relating to this policy and our privacy practices should be sent to marketing@sinwaglobal.com
2. How we collect information from you and what information we collect
2.1 We collect your personal information in the following ways:
a. You may give us information about you through corresponding with us by e-mail, telephone, website or social media. This includes information you provide when you contact us via our website, e-services, procurement platforms or when you correspond with us for any other purpose;
b. By visiting our website we may automatically collect technical information which may be construed as being personal information;
2.2 We collect the following personal information about you:
a. name, e-mail address, address, employer and telephone number;
b. technical information including your IP address, login information, browser type and clicks on our website from your use of our website (for further information see our section on cookies below).
3. Why we need this information about you
a. We collect and process personal information held about you:
(i) when we are required to comply with a legal obligation; and/or
(ii) if the processing is for our legitimate interests or those of a third party, as noted below.
b. We need your information and use the information we collect about you:
1. to enable us to supply you with products and services that you have requested;
2. to help us with understanding more about how our website is used and to improve the website to ensure that content is presented in the most effective manner;
3. to be able to respond to your query;
4. to be able to send you communications that may be of interest to you, either electronically or otherwise; and
5. for all other purposes consistent with the proper performance of our operations.
c. We will only use your personal information for the purposes for which we collected it as detailed above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will seek your consent if required.
4. How we use Cookies (website only)
a. We may use cookies, pixels and tags (collectively “Cookies”) on our website in order to help improve our website and provide you with a more personalised web service.
b. Cookies are small, uniquely assigned, text files, placed on your hard disk by a web page server. They can only be read by a web server in the domain that issued the Cookie to you.
c. We may use encrypted information gathered from Cookies to improve your online experience with “the Company”.
d. If Cookies are used, they shall be “per session Cookies” which are deleted when you leave our website. They help keep track of your progress so you do not have to enter the same information more than once.
e. If you wish to restrict or block the cookies on our website (or any other website), you can do this through your browser settings. If you chose to restrict or block cookies, this may result in certain features of the website not being provided to you. Subsequently you may not be able to take full advantage of all the website’s features.
5. Data Security
Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect the transfer of data, we cannot guarantee the security of your data connection and the device you use; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to restrict unauthorised access.
6. Sharing of your information
The information you provide to us is considered confidential and treated as such. Information is processed by our employees only. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including group companies, payment providers and marketing suppliers.
7. Inter-Judicial transfer of data
We may transfer your personal information outside our registered legal jurisdiction. If we do, you may expect a similar degree of protection in respect of your personal information.
8. Data retention
a. We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or for as long as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you
b. We will generally keep your information for as long as necessary to fulfil our obligations to you. Once your data is no longer required for the reasons it was obtained, it will be deleted, destroyed or made otherwise inaccessible.
9. Rights and Remedies
a. Under certain circumstances, by law you have the right to:
1. Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
2. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
3. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);
4. Object to the processing of your personal information where we are relying on a legitimate interest (or a legitimate interest of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;
5. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it; and
6. Request the transfer of your personal information to another party.
b. If you want to access, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, please contact marketing@sinwaglobal.com
c. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. Complaints should be submitted by email to marketing@sinwaglobal.com
10. Changes to our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where necessary, notice will be given by email or through social media.
11. Disputes
Disputes arising from this policy shall be subject to the jurisdiction of Singapore Law and to the interpretation of the Courts of Singapore.